Refund Policy

Thanks for shopping at KINGWOOD.
If you are not entirely satisfied with your purchase, we're here to help.

Returns 
You have 7 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

The quantity of goods is limited, no exchange service is provided.

Refunds
Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, please contact us.

退款政策

感謝您在 KINGWOOD 購物。
如果您對購買的商品不完全滿意，我們隨時為您提供幫助。

退換貨
從收到物品之日起，您有 7 天的時間來退貨。

要符合退貨條件，您的商品必須未使用且與您收到的商品狀況相同。您的商品必須使用原包裝。

您的物品需要有收據或購買證明。商品數量有限，恕不提供換貨服務。

退款
一旦我們收到您的物品，我們將對其進行檢查並通知您我們已收到您退回的物品。我們會在檢查商品後立即通知您退款的狀態。

如果您的退貨獲得批准，我們將向您的信用卡（或原始付款方式）退款。您將在特定天數內收到信用額度，具體取決於您的發卡機構的政策。

運費
您將負責支付退回商品的運費。運費不予退還。如果您收到退款，退貨運費將從您的退款中扣除。

聯繫我們
如果您對如何將物品退還給我們有任何疑問，請聯繫我們。